Frequently Asked Questions


What is the "Best Price Guarantee"?

Badge for "Best Price Guarantee"

One of our cultural cornerstones is that we must stand by our promise to be fair and transparent with all homeowners. In an effort to honor this commitment, we offer a "Best Price Guarantee." This means that if you find another A+ rated contractor, we will beat their pricing by 5% - 10%, depending on the size and complexity of your project.

The materials that make up our holistic systems are already of the top-tier category, and we are confident they cannot be beat. But, if you find yourself comparing apples-to-apples, we'll be happy to explain how our systems are packaged to outlast, as we do not cut corners in any way, shape or form.


What is included with my installation?

All RoofWell® pricing includes the following line items:

• Protect property and landscaping
• Remove existing shingles
• Install selected roofing products per specifications
• Install ice and water barrier at eaves, rakes, valleys, and penetrations
• Install synthetic underlayment
• Install high definition hip & ridge
• Install ridge vent, or appropriate depending on ventilation assessment.
• Install new plumbing pipe jack bullet boots
• Clean up all job related debris, and dispose at a recycling facility.
• City Permit is included in the price

All materials that are installed are of the same manufacturer and product line specifically designed for each respective manufacture's proprietary system recommendations, which ensures your warranty isn't voided, and is of the highest degree of engineered quality.

All RoofWell® roofing crews are licensed, insured and safety on the job site is our top priority.


Are there any additional costs?

The following items are not included in the pricing displayed, but if needed can be added to your final proposal after an on site visit to verify features and measurements:

• Roof is more than 2 stories high
• More than 1 layer of existing roof layer tear off
• New decking required
• Roof is extra complex
• Replacing skylights
• Chimney cricket or flashing modifications
• Replace peripheral fascia or trim boards
• Trim trees that impede installation


Will a visit to my property occur?

In all cases, we will meet with you in person at your property to formally discuss the project details prior to moving forward with an agreement to install your roof system. At this time we will clarify any questions you have, showcase shingle color samples, verify our measurements, assess all peripherals on the property that may influence the project, and discuss any special requests.

This is a great opportunity to get to know your sales representative, and project manager, who will remain consistent, and available to you throughout the entirety of the project.


Who installs my roof system?

RoofWell® trained project managers, foremen, and crew members will be installing your roof system. The majority of our crew members have between 10 - 20 years of experience in the trade, and are the absolute best in the industry.

Our crews will be wearing RoofWell® branded clothing, and will have proper safety equipment. Our dedicated project managers are on-site throughout the entire project, and ensure that quality work is conducted on schedule, and your property is respected, protected, and cleaned throughout the roofing process.


Do you have insurance?

Yes. RoofWell® and our crew carry insurance policies with adequate levels of protection, at $1,000,000 per occurrence to ensure a high level of protection for you and your property.

A copy of our insurance policy can be produced for you upon requested.


What is the warranty?

Most of our roof systems come standard with the best warranty in the industry;

The top tier Limited Lifetime Non-Prorated Warranty includes:
• 25 years workmanship warranty
• 50 years manufacturers warranty

These warranties cover you against errors in installation, and defects in materials respectively.

Some of our roof system however, come with a standard warranty of 2 years workmanship, and a 10 year non-prorated manufacturers warranty. – This is dependent on the system and manufacturer, and can be discussed in detail prior to making a final selection. Please call us for details.


Do you have financing options?

Yes. Most homeowners actually finance their roofing project, and we have a quick and easy solution for you to get pre-qualified for a variety of loans without a hard hit to your credit, and funded within 24 hours. Learn more


Do you install tile or metal roof systems?

We do have the expertise to install metal roof systems.

We do not specialize in tile.

Due to the intricacy of metal systems, instant pricing is currently only available for asphalt roof systems. If you have a metal roof, we will need to conduct an on-site assessment prior to presenting an estimate. Please feel free to contact us to discuss your project.